FAX ARCHIVE:
How long are my faxes stored in the Refax archive?
Do I need to do anything to index my inbound or outbound faxes in my REfax archive?
Are my Refax faxes time-stamped?
How do I search for a fax in the REfax Archive?
How long are my faxes stored in the Refax archive?
Faxes for Individual Subscribers are stored for 5 years.
Faxes for Group Subscribers are stored for up to 10 years, depending on the terms of your Group Subscription.
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Do I need to do anything to index my inbound or outbound faxes in my fax archive?
Your faxes will be automatically indexed by date and time, sending fax number, destination fax number, etc.
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Are my Refax faxes time-stamped?
Yes.
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How do I search for a fax in the REfax Archive?
Log into the REfax Portal at http://www.refax.ca//Login.aspx and go to the Fax Archive Tab. Outbound History can be searched by any combination of keyword(s), recipient's fax number and date range. REfax outbound search capability is enhanced to provide a search field of the entire cover page. For Example, to search a property address or client name, place quotation marks around the keyword(s) and enter them in the box provided. Inbound History can be searched by sender's fax number and date range. To sort for the most recent fax at the top or oldest fax at the top, place cursor on the TIME heading and click twice to toggle chronological order.
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